” We shall strive to deliver products to meet and exceed Customer expectations of Quality, Delivery and cost “
- This policy shall be deployed through
- Continual improvement in product quality by process control & variability reduction.
- Upgradation of manufacturing technology and skills
- Cost reduction through elimination of waste in all Business processes.
- Development of Human Resources
- Development and participation of our suppliers.
- We discuss proposals and prepare layouts as well as budgets and quotations.
- We also offer to test the customers raw material and suggest ways to get the best usage of the briquettes.
- When all formalities about an order have been settled, the project will then be taken over by one of our project managers, who arranges and coordinate all relevant details like:
- Final lay-out and installation plan
- Delivery, installation and start-up of your plant
- Training of your personnel
- Before our service engineers leave an installation, they will inform you about future contacts with our company.
After Sales Service
Our after-sales service has high priority and ensures that our customers obtain maximum up-time on their equipment and minimum maintenance and repair costs.
Normally your contact about service and spareparts will be with our customer service coordinator.